Description:
We are looking Bilingual candidates for Application Support Engineer-Oracle Enterprise Service Bus-Developer for UAE location.
Job Description:
- Assist with ESB design process and documentation
- Create, maintain, manage, and update documentation as requirednDevelopment
- Investigate problems and other requests for support and determine appropriate actions
- Provide feedback and advice as guide to the team members when required
- Perform root cause assessment, debug all issues on Client applications.
- Ensure availability of applications is in line with agreed SLAs.
- Identify software faults/bugs and communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders
- Perform quality assurance check on the deliverables of the supplier
- Administer Client applications environment by using appropriate tools and methodologies
- Collaborate closely with the Applications and Processes Monitoring and Service Management Officer to improve quality of applications support service
- Actively engage in capacity planning
- Subject to occasional call or on-site support outside the working hours to provide consultation related to application failure or to perform application deployment
Work Experience Requirements:
- Minimum 3 years of overall application support experience Education
- Bachelor’s degree in computer science, Information Technology, or other relevant field of study, or Diploma from higher edu
Skills and Competencies:
- Solid understanding of multiple tier application architecture
- Excellent knowledge and experience of Oracle ESB development
- Good knowledge of the recent web service technology (Java Web-Services, BPEL Interfaces, etc.,)
- Solid understanding of web application technologies
- Knowledge of Middleware technologies (Weblogic, JBoss, Tomcat, IIS)
- Good knowledge of service-oriented architecture (SOA) and enterprise application integration (EAI) concepts, Linux (Redhat, Oracle Linux), Windows (2008+), SQL (Structured Query Language)
- Good leadership skills including people management, selection and development skills
- Good command of written and spoken English; knowledge of Arabic is an advantage
- Very good analytical, planning, forecasting, execution, and problem-solving skills
- Flexible and able to work under pressure
- Respect and promote trust and confidentiality
- Strong level of customer service orientation and professionalism in all interactions
- Able to work in a multi-cultural environment and promote teamwork and knowledge sharing to achieve goals and deliverables
- Good knowledge of health insurance concepts, atlassian suite of applications (Jira, Confluence, Bitbucket, Bamboo