Customer Service

Description:

Responsibilities :
provide top-quality Customer Service as well as administrative support to our senior management team. The Customer Service will be responsible for the clients’ satisfaction and handle their day-to-day issues and a very professional portrayed manner that reflect the company Image.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Skills :
Professional and friendly disposition
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships,
Strong computer skills and MS Office proficiency
Strong Knowledge of Call Center Agent cum Tele Caller practices
Strong skills in corresponding to emails
Good organizing skills and multitasking.