Description:
Applicants on their own visas should apply for this role. Parent & spouse sponsorship, candidates who can join immediately are suitable for this job.
Our client is urgently looking for candidates who are eagerly looking for a suitable job as a Customer Service Agent. Part-time job- 5 hours a day, 5 days a week, and one working weekend per month. This position is accountable to provide the highest standards of customer service through the provision of telephone services to existing and potential customers.
Responsibilities and Duties:
• Receive inbound calls from customers prospects and non-customers while maintaining established standards for the number of calls, pick-up time, duration of the call, and quality of the call.
• Provide high-quality customer service by answering customer inquiries efficiently and politely with correct and complete information and redirecting them where appropriate.
• Identify and maximize selling and cross-selling opportunities.
• Identify customer problems and offer appropriate solutions.
• Continuous learning to keep up-to-date with changes and developments in products, services, and procedures.
• Participate in Outbound calling programs and other projects and activities when required.
• Handling projects and tasks whenever required and asked by the management.
• Perform customer transactions accurately and efficiently.
Requirements:
• Available Visa: Employment / Residence (NOC).
• Fluency in English (speaking, listening, reading, writing).
• Pleasant Telephone etiquette.
• Competent use of PC.
• Can join immediately (within a week).
Organization | Atechy Group |
Industry | Customer Service / Tele Marketing / Tele Sales Jobs |
Occupational Category | Customer Service Agent |
Job Location | Dubai,UAE |
Shift Type | Morning |
Job Type | Full Time |
Gender | No Preference |
Career Level | Intermediate |
Experience | 2 Years |
Posted at | 2021-10-28 12:25 pm |
Expires on | Expired |