Description:
We are looking for an Education Instructor to join our SeaWorld Abu Dhabi team.
In this role, you will be required to conduct informative and fact-based animal presentations, both in park and on outreach programs while also promoting products and activities available to our guests. You are required to have a high level of knowledge of the theme park information and products and have the ability to deliver this information in a fun and exciting way. You will be required to develop an extensive knowledge of the UAE school curriculum requirements in order to conduct designed curriculum-based programing.
Job scope also include:
- Coordinates a specialty area such as curriculum development, colleague training, science writing, video production, or graphic design
- Creates new Education Department content (e.g., an interactive, student-centered learning experience on invertebrates and ocean literacy)
- Engages, motivates and interacts with guests and students
- Conducts Education Programs for special events and daily operations in collaboration with other departments
- Conducts outreach programs and promotional targets with other departments and is the point of contact as department representative at events
- Conducts facility and Yas SeaWorld Research and Rescue Center tours, including VIPs and program evaluations
- Prepares and maintains education program materials
- Works closely with the Education Support Manager in order to deliver transformational zoological programming, ensures offerings are relevant and compelling to today’s audiences in content and delivery
- Operates independently with minimal supervision while providing excellent guest service and innovating new experiences
- Initiates interaction with guest to proactively provide animal and information about the facility
- Monitors guest and animal safety in coordination with the Zoological animal team
- Maintains cleanliness and organization of the workplace for designated areas
- Maintains knowledge of the facility, updates, and promotions
- Responds to guests’ queries/complaints with effective resolution under Education Leadership guidance
- Provide guidance to Education Specialists & Education Assistants in their duties.
- Completes all required trainings and maintains professional development and competencies
- Fosters a culture of human and animal safety, follows all safety policies and practices inclusive of PPE
- Assists with all trainings of new colleagues as needed
- Perform other duties as assigned
To be considered for this role, you will need to have:
- Bachelor’s degree in animal sciences, education, other natural sciences or equivalent experience
- 2 years of experience as an instructor or any equivalent experience
- Excellent skills in customer/guest interaction, including resolution of problems
- Demonstrated applied knowledge of educational principles and instructional design models
- Demonstrates strong verbal communication skills and enthusiastically share a passion for the environment with guests
- Demonstrates appropriate methods and strategies to take action in unstructured situations even in the absence of clear direction
- Strong public speaker, with the ability to readily adjust to large crowds of guests
- Proficient in current computer applications, including MS Office (Word, Excel and Power Point)
- Fluency in English; excellent spoken and written skills
- Ability to stand and walk for an entire shift; handle and work with animal ambassadors including mammals, birds, Reptiles and some aquatic species. Lift, push and pull 15kg; and work in varying shifts/hours based on business need, to include opening, mid-, and closing shifts; weekends, and holidays.
- It would be an advantage to have :
- First Aid certification
- 2 years of experience in zoological setting, with basic understanding of zoological operations preferred
- 2 years of proven experience in marketing, sales, and promotion of products and programs
- Fluency in Arabic and other languages is a plus
Interested in this opportunity? Apply now!