Description:
Job Description:
Manpower Forecast, Monitor, Manage Records and Documentation
- Accountable for handling resources and ensure 100% utilization of entire work force / equipments as per the contract.
- Plan and organize staff requirements to ensure availability of resources for short-term & long term, permanent & temporary per contract-based requirements and ensure all processes are followed based on SOPs, KPI’s and HSE regulations.
- Monitor the day to day duty of staff activities, prepare / monitor schedule / Roster for deploying staff. Identify any potential shortfalls/excess staff and find out appropriate solutions for client requirement including events.
- Ensure manpower is planned effectively in order to control overtime and reduce using staff working on day-offs.
- Accountable in controlling cost of each resources per client and including maintaining of staff log to identify man-days/hours spent on each contract with an aim for cost control and avoid overspending.
- Submission of attendance records, job charts for permanent and temporary service requirement and extend support in invoice follow-up.
- Act as a point of contact between company and client to resolve issues i.e., operational, contractual and billing in a timely manner and ensure all the job chart soft copies to be submitted to Finance Dept.
- Submission of productivity report every month to finance/management.
Planning & Safety
- Conduct site survey, prepare assessment reports and identify suitable solutions based on requirements and site conditions.
- Handle and monitor site base risk in compliance with HSE standard.
Team Work and Communication
- Encourage and build mutual trust, respect, and cooperation with the internal and external stakeholder.
- Communicate with LINE Manager, Peers, or Subordinates, provide information to LINE Manager and co-workers in written. Provide uninterrupted communication to facilitate services through meetings to ensure that company interest is protected with all client/contracts.
- Work effectively with sales team in order to provide/maintain continuity of customer relations and deliver efficient service.
Mobilization and Supervision
- Responsible to plan, prepare, mobilize manage, and communicate as one point of contact for physical manpower services milestones with implementation for both short-term & long term, permanent & temporary.
- Plan, develop and implement continuous training program to train Supervisors for efficient post-to-post inspections.
Client Relationship Management / Report
- Develop and maintain healthy relationship with clients with a goal to increase revenue for the company which may include client’s new requirement request and existing contract updation and support.
- Submit Monthly resource utilization report to each LINE Managers.
- Any additional task as and when assigned by the LINE Manager and Internal Meeting.
Required Qualifications and Skills:
- Bachelors Degree / Preferred MBA
- 5+ years Manpower Supply or FM / Cleaning Industry experience is mandatory
- Excellent Client Relationship Skills
- Excellent English communication and presentation skills.
- UAE driving license is an essential requirement.