Relationship Manager - Brokerage - Life & Medical

Description:

The job holder’s responsibility is primarily aimed at the introduction of products to clients and clients business into the existing Oman Insurance Company portfolio. The role will mean the acquisition of new clients to the existing Oman Insurance Company portfolio and the individual will be expected to prospect potential new clients on behalf of OIC.

Achieve sales target as per the plan and contribute towards enhancing OIC market share in the corporate insurance business.

·         Identify cross-sell and up-sell opportunities and introduce internal experts where necessary to meet the defined revenue targets.

·         Negotiate and close sales and renewals.

·         Settin up meeting with new clients, maintain account relationships through weekly calls and visits.

·         Respond to all account queries and ensure timely and effective problem - solving of all issues.

·         Follow up regarding sales with the relevant parties, respond and resolve all receivable issues or problems that customers face.

·         Create a pipleline of customer business.

·         Client receives a quality of service that adds value.

·         No justified client complaints over provision of services.

·         Investigate and resolves complaints and service failures.

·         Receive all quotation and endorsement requests from key accounts and revert within appropriate timelines.

·         Respond timely and accurately to underwriter queries.

·         Identify the training requirements of the field force periodically and co – coordinate the same with the training department.

·         Develop and maintain strong awareness of local / regional markets and the regulatory environment and share relevant updates with the team.

 Sales and Negotiation skills

·         Excellent Communication and listening skills

·         Analytical ability

·         Result orientation through strong drive, initiative and motivation

·         Attention to detail

·         Client servicing

·         Written and verbal communication skills in English and Arabic (preferable)