Description:
- Serves in a supporting role to the Account Manager (AM) or Account Director to ensure client needs are met, and projects are delivered on time and within the scope
- Periodically meets and liaises with our awesome clients, often in support of the AM or AD, to discuss and identify their requirements
- Works closely with the Account, Commercial & Strategy/Media teams to devise campaigns/projects that meet the client's brief and budget
- Assists in presenting work to clients for approval or modification
- Assists in pitches to new & existing clients to secure new business & to grow existing business
- Briefs the Creative Team (designers, copywriters, etc.) to produce work that represents the client according to brand guidelines
- Supports in writing client reports (WIP, Status, Contact)
- Monitors the effectiveness of campaigns and works closely with the strategy & reporting team to provide end of campaign reports
- Undertakes ad hoc administrative tasks
- Works closely with OCM staff to ensure clients' needs are met & that consistent key messaging is communicated on behalf of the Client
- Collaborates on initiatives that will maximize our clients' ROI and mutually grow our businesses
- Recommends solutions and changes for improving service levels
Experience, Education and Skills:
- 2-3 years of relevant account management/oversight experience in a marketing / digital agency or consultancy
- A Bachelor’s degree (Major in Marketing/Communication preferred)
- Familiarity with Harvest, Basecamp, Google Apps, Dropbox, Keynote and MS Project
- Time management, communication, and organization are your biggest strengths
- A strong team ethic is essential
- Planning, tracking, and managing client financials is never a daunting task
- English Fluency essential & Arabic proficiency a plus