Description:
Arrow Labs are looking for a talented software professional services specialist to join our professional services team in Dubai. If you are excited to join a high growth innovative SaaS organization, please let us know and share your CV
Responsibilities:
- Provide pre-sales support by working closely with our sales teams to understand and define clients key business drivers and requirements
- Propose the MIMS solution which meet those requirements, ensuring they are technically viable and add value to the overall proposal
- Understand and demonstrate solutions to clients
- Build professional services BoQ
- Map business requirements and create the solution on the MIMS platform.
- Lead solution implementation
- Provide prompt and accurate feedback to customers.
- Work closely with engineering, customer success, sales and product teams.
- Ensure all issues are properly logged.
- Prioritize and manage several open issues at one time.
- Prepare accurate and timely reports.
- should possess the ability to learn and work on changing and emerging technologies.
- documenting technical knowledge in the knowledge database.
Requirements:
- Proven work experience as a software consultant or technical architect role
- Experience with Operating Systems (Windows & Linux)
- Experience with IIS
- Understanding of MSSQL & MySQL and other database engines.
- Knowledge of / ability to learn about cloud-based solution (AWS, Azure, Google Cloud)
- Knowledge of web services, API, and IP-based protocols.
- Excellent written and verbal communication skills.
- Previous experience of software solution design
- Good time-management skills