Store Supervisor / Quality / Safety Officer

Description:

determining, negotiating and agreeing on in-house quality procedures, standards and specifications
assessing customer requirements and ensuring that these are met
setting customer service standards
specifying quality requirements of raw materials with suppliers
investigating and setting standards for quality and health and safety
ensuring that manufacturing processes comply with standards at both national and international level
working with operating staff to establish procedures, standards, systems and procedures
writing management and technical reports and customers’ charters
determining training needs
acting as a catalyst for change and improvement in performance and quality
directing objectives to maximise profitability
recording, analysing and distributing statistical information
monitoring performance
supervising technical or laboratory staff.