Description:
The Role
Reporting to the Senior Account Manager, the Account Manager will be a key part of the dedicated WPP Production team supporting JLR regional and retailer campaign activity.
- Act as the day-to-day contact for JLR retailer and regional stakeholders, agency partners and WPP Production teams.
- Work with the Senior Account Manager and Delivery Lead to sense-check incoming briefs, confirm scope, deliverables, timings, markets, approvals and production dependencies before work begins.
- Coordinate the end-to-end production process: imagery sourcing and selection, master asset development, spec sheet validation visavis available asset toolkit , adaptation and localization, quality control and final delivery.
- Manage approval stages for imagery, master assets and adaptations; capture feedback clearly, manage agreed feedback rounds and communicate any impact on scope or timing.
- Coordinate closely with creative, studio, transcreation, digital and media teams to ensure all production dependencies are planned and tracked.
- Build and maintain clear production plans, status reports, action logs, contact reports and agendas; ensure stakeholders have visibility of progress, risks and next steps.
- Manage delivery against agreed WPP Production SLAs, proactively chasing delayed inputs, specifications and approvals, and escalating risks to the Senior Account Manager, Delivery Lead or Business Director where required.
- Support workload triage across the team, ensuring straightforward work is appropriately handed over and complex or high-risk jobs are escalated early.
- Ensure master and adapted assets meet agreed brand, technical and market requirements before delivery.
- Develop strong, trusted relationships with client and agency stakeholders while maintaining a calm, solutions-focused approach to fast-moving campaign requirements.
Requirements
- Automotive experience is essential; experience supporting JLR, premium automotive brands, retailer marketing or regional automotive accounts is highly desirable.
- Proven experience in an account management, integrated agency or production role delivering multi-channel campaigns across print, digital, broadcast and/or retail environments.
- Experience managing production workflows involving master creative, imagery selection, local market adaptations and transcreation/localisation.
- Comfortable working across international accounts and multiple markets, ideally five or more, with numerous client, agency and production stakeholders.
- Strong understanding of client approval processes, production specifications, asset delivery and the dependencies between creative, media, digital and production teams.
- Excellent project-management skills, with the ability to manage multiple jobs, work to tight deadlines, maintain accurate trackers and identify risks before they affect delivery.
- Clear, confident written and verbal communication skills in English and Arabic.
- Highly organized, detail-oriented, proactive and client-focused, with the resilience to work effectively under pressure.