Account Manager

Description:

As an Senior Account Manager, you will meet senior executives of multinational corporations and mid-sized companies in the private and public sectors. You will work closely with CEOs, Board members and management teams to drive and grow key client relationships. You will act as a product expert and be the voice of the customer internally with our sales, development, and marketing teams.

As part of your missions:
 

• Building relationships with a portfolio of key clients
• Managing contract renewals
• Identifying and acting on upsell and cross-sell opportunities to meet targets
• Acting as a consultant on the product and accompanying clients using the products
• Monitoring KPIs for business cases and product use
   

Profile required:
 

• You have bachelor’s degree at minimum, and at least 5 years of relevant experience
• You are fluently Arabic/English bilingual.
• You are capable of developing strategic long-term plans for customers
• You have excellent presentation and communication skills
• You know how to manage all aspects of a project
• You are comfortable working with an international team with a diverse backgrounds and experiences
• You have a strong desire to learn and become a functional expert on multiple software products
• You are versatile, autonomous, assertive, customer-oriented, and a team player