Admin & Operations Coordinator

Description:

RESPONSIBILITIES

• Manage end-to-end HR administration processes, including visas (new, renewals, cancellations), contracts, and employee documentation
• Coordinate medical insurance and employee benefits administration
• Support payroll inputs (attendance, leave records, employee data)
• Oversee daily operations of Zoho CRM and Zoho Projects, ensuring data accuracy and proper usage
• Track KPIs, projects, and meetings, providing regular reporting and insights
• Support billing processes, including expense tracking and supplier invoice entries in Zoho
• Act as the internal point of contact for CRM-related processes and troubleshooting
• Manage office operations, including supplies, maintenance, vendors, and cost control
• Ensure a well-organized and fully functional office environment
• Coordinate travel arrangements for the Director (flights, hotels, transportation)
• Schedule and manage meetings, ensuring alignment across stakeholders
• Provide executive and personal assistance to the Director, including document preparation and communications

REQUIREMENTS

• Bachelor’s Degree in Business Administration or a related field
• Native/ Advance English
• 1–2 years of experience in administration, operations, or executive support roles
• Experience in HR administration is a plus
• Strong experience with Zoho CRM / Zoho Books / Zoho Projects is highly preferred
• Previous experience supporting senior leadership or Director-level stakeholders is an advantage
• Strong organizational and multitasking skills with high attention to detail
• Ability to handle confidential and sensitive information with discretion
• Strong problem-solving and coordination skills
• Proficiency in MS Office (Excel, Word, PowerPoint)