Description:
Urgent Hiring for Application Production Support in Dubai
- Minimum 2 years of professional experience in Banking & Finance industry
- Minimum 5 years professional experience in production support
- Knowledge/exposure to complex environment
- Agile working practices
- Solid knowledge of SQL scripting
- Good knowledge of windows & Unix servers
- Experience of working in agile teams as part of a squad.
- Experience working in Banking or Finance Industry
- Working knowledge in technical aspects of Data Governance including glossary, metadata, data quality, master data management & data lifecycle management
- Has knowledge of TCS BaNCS application, backend and front END
- Understands SWIFT, FTS , WPS, DDS ,NEFT ,RTGS ,SARIE and ACH Payments
- Has knowledge of shell scripting, Jboss , Oracle , spring ,hibernate , programming Language. .
- Coordinating with TCS Offshore Level 3 support team for getting fixes related to Production issues and help deploying these fixes
- Support testing for Production issues
- Updating status of the ticket in defect management tool
- Creation of Problem tickets and providing complete information to TCS L3 support and testing team
- Supporting for Urgent / Crisis / Critical production support activity
- Hot fixes Deployments
- Supporting with Data Extraction / EDW report queries
- Publishing CCN Dashboard every day
- Publishing Payment hub Dashboard to management
- Creating Monthly CR in Remedy
- Daily Recon for FTS files
- Daily Recon for WPS files
- Daily Recon for DDS files
- Daily Dashboard analysis for Pending transactions crossing TAT defined by Business
- Sharing Volume data for Management when ever asked
- Monitoring Alerts and acting on it
- Acknowledging and acting on command center Calls