Application Support Specialist

 

Description:

They are looking for Application Support Specialist – CRM, Location: Dubai

  • Experience in application production support within the itil framework. hands on experience in proactive monitoring, troubleshooting application related problems on production, incident analysis & resolution, and rca related to application.
  • Hands on experience in ensuring the resolution for production issues is accurate and within sla.
  • Experience in workflow maintenance and configuration.
  • Exposure to banking domain would be an added advantage.
  • Strong understanding of siebel architecture.
  • Strong siebel crm experience in workflow, configuration and eai.
  • Siebel tools and siebel application.
  • Understanding of siebel open ui concepts.
  • Hands on experience on siebel eim module.
  • Hands on experience in application support and day to day siebel application monitoring.
  • Hands on experience in trouble shooting siebel related problems on production, incident analysis& resolution, and rca related to siebel application.
  • Hands on experience in obiee, informatica & dac.
  • Hands on experience in UNIX command.
  • Experience in handling interface related issues and good idea about the middleware systems like tibco/open API/ micro services.
  • Very good knowledge in oracle – sql & pl/sql.

Organization Finesse direct
Industry IT / Telecom / Software Jobs
Occupational Category Application Support Specialist
Job Location Dubai,UAE
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2022-07-17 6:25 am
Expires on 2022-10-15