Description:
We invite applications from outstanding candidates for the exciting role of Beverage Manager.
Key Responsibilities:
- Maintain an effective bar service with an emphasis on high-quality, efficient service
- Check that Guest service standards are set, implemented, monitored, and continuously evaluated
- Set-up of the outlets in accordance with the pre-determined standards of the operation
- Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
- Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
- Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understood and applied
- Evaluate the performance of the Team ensuring the highest standards of service are given at all times
- Ensure all staff members have a Personal Development Plan that details and actively encourage them to use the Hotel training Calendar
- Ensure an appropriate delegation structure is in place and shared amongst the senior team in your absence
- Complete all necessary administration in accordance with Company procedures relating to all staff members
- Produce effective revenue forecasting, as per timelines, and communicate forecasts to the Food and Beverage office
- Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training, and motivational techniques
- Work with Food and Beverage Cost Control to ensure stock takes are carried out in a timely manner and to ensure food and beverage cost control targets are maintained
We’re Looking For you:
- Minimum 2 years of experience in a Luxury Hotel or fine dining restaurant with a diverse cocktail menu
- A warm personality, attentive and smartly presentable
- Computer literacy a must, with a strong knowledge of Word, Excel, & Outlook.
- Experienced in all aspects of restaurant service and management
- Deep beverage knowledge and expertise
- Excellent leadership, communication skills, and impeccable manners
- Dynamic, energetic, creative and thrives under pressure.
- A continually creative and innovative personality
- An ability to listen and respond to demanding Guest needs
- Flexibility to respond to a range of different work situations
We are seeking candidates with Personality, Passion, and Positivity.