Branch Supervisor

Description:

BAIC UAE is currently seeking an experienced and results-oriented Branch Supervisor to oversee showroom and branch operations at its Abu Dhabi location. This opportunity is ideal for professionals with a strong background in automotive dealership operations, leadership, and customer service who are ready to take the next step in their career within the automotive industry.

The selected candidate will play a key role in managing day-to-day showroom activities, supporting sales performance, and ensuring customers receive a high-quality experience throughout their interaction with the brand. Candidates with excellent communication abilities, team management skills, and prior UAE automotive industry exposure are highly encouraged to apply.

Key Responsibilities:

• Supervise daily showroom and branch operations to ensure smooth business activities

• Lead and coordinate sales and operational staff to achieve business and performance targets

• Maintain high standards of customer service and ensure customer satisfaction at all times

• Monitor showroom appearance, operational efficiency, and overall branch performance

• Support sales activities and contribute to achieving dealership sales objectives

• Handle customer inquiries, concerns, and escalations in a professional manner

• Coordinate with management to improve branch operations and customer experience

• Ensure staff productivity, discipline, and effective teamwork within the branch

• Prepare operational reports and assist in implementing process improvements

Requirements:

• Previous experience in automotive showroom operations or branch supervision is required

• Strong leadership, communication, and team coordination skills

• Excellent customer service and interpersonal abilities

• Arabic language proficiency is mandatory

• UAE automotive industry experience will be considered an advantage

• Ability to work in a fast-paced and target-driven environment

• Strong organizational and problem-solving capabilities