Business Analyst

Description:

Key Responsibilities:
·      Collaborate with stakeholders across business units (underwriting, claims, finance, compliance, IT) to gather and document business requirements related to Open Finance and E-invoicing.Analyze current business processes and identify opportunities for automation, optimization, and digital transformation. Translate business needs into clear functional and non-functional requirements.
·      Liaise with development teams, solution architects, and vendors to ensure accurate implementation of requirements.
·      Monitor industry trends, regulatory changes, and technological advancements related to Open Finance (e.g., API frameworks, data sharing protocols) and E-invoicing (e.g., VAT compliance, electronic billing standards).
·      Support testing (UAT/SIT), validation, and go-live activities to ensure the quality and accuracy of delivered solutions.
·      Act as a bridge between business and technology teams to facilitate smooth communication and alignment.
·      Prepare business cases, process flow diagrams, requirement documents (BRDs/FRDs), and other necessary project documentation.
Key Requirements:
·      Bachelor’s degree in business administration, Information Technology, Finance, or a related field.
·      3–6 years of proven experience as a Business Analyst in the insurance sector (life/general/health).
·      Strong understanding of insurance domain processes – policy lifecycle, claims, underwriting, finance & compliance.
·      In-depth knowledge of Open Finance principles, API ecosystems, and regulatory requirements.
·      Solid understanding of E-invoicing systems, electronic billing standards, tax/VAT regulations (preferably GCC/UAE)
·      Experience with business analysis tools.
·      Excellent analytical, problem-solving, and communication skills.
·      Ability to manage multiple stakeholders and work in cross-functional teams.
Preferred Qualifications:
·      Professional certifications such as CBAP, PMI-PBA, or Insurance domain certifications.
·      Familiarity with regulatory bodies and standards (e.g. CBUAE).
·      Prior experience working on financial projects or fintech integrations.