Call Center / Customer Service / Chat Support - Agent

Description:

Do you have a warm voice, quick fingers, and a knack for solving problems?
If you love helping people and thrive in a fast-paced environment, we’re looking for you!

What You’ll Do
Be the friendly voice of JAYS, answering calls and helping customers with orders, questions, and feedback.
Handle calls, emails, and chats with professionalism and a smile,
yes, people can hear a smile.
Keep records accurate and updated while juggling multiple tasks like a pro.
Collaborate with our fun, supportive team to keep every customer happy.

What We Offer
Visa and medical insurance, fully sponsored
Paid UAE public holidays Benefits and All benefits under UAE labor law
Annual and sick leave and every leave as per the law
Flight ticket allowance to your home country every 2 years upon visa renewal
Special overtime pay for any hours beyond 9 per day
A genuinely happy, understanding management team that values you

Your Schedule
6 days a week
Two shifts: 8:00 AM – 5:00 PM or 5:00 PM – 12:00 AM
9-hour duty ( 1 hour Break breaks included)

Who We’re Looking For
Bachelor’s degree (a must)
Fluent in English-both speaking and writing
1-2 years UAE call center/customer service experience (non-negotiable)
Fast, accurate typing and strong computer skills
Energetic, quick-thinking, and eager to grow
Ready to join within 1-2 weeks
Any nationality-talent matters more than passport