Call Center Representative

Description:

Call Center Agent - English & Persian (Farsi) Speaker

Job Responsibilities & Requirements:

• Should have a strong communication skills
• Answering calls from customers professionally and responding to customer inquiries and complaints.
• Respond to Emails and Chats in a professional and timely manner.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
• Handling and resolving customer complaints on offered services.
• Flexibility to work on Shifts.
• Candidate should be available to join immediately.
• Job location: Dubai.