Call Center Representative

Description:

We are hiring enthusiastic and customer-focused Call Center Agents to join our growing fintech company in Dubai. This is a great opportunity for freshers looking to start their career in a dynamic and fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally
• Assist customers with inquiries, complaints, and service requests
• Provide accurate information about products and services
• Maintain customer records and update databases
• Ensure high levels of customer satisfaction
• Follow communication scripts and company guidelines

Requirements:

• Excellent communication skills in English (additional languages are a plus)
• Strong interpersonal and problem-solving skills
• Basic computer knowledge
• Ability to work in a fast-paced environment
• Positive attitude and willingness to learn