Call Center Representative

Description:

We are hiring enthusiastic and customer-focused Call Center Agents to join our growing fintech company in Dubai. This is a great opportunity for freshers looking to start their career in a dynamic and fast-paced environment.

Key Responsibilities:

Handle inbound and outbound customer calls professionally

Assist customers with inquiries, complaints, and service requests

Provide accurate information about products and services

Maintain customer records and update databases

Ensure high levels of customer satisfaction

Follow communication scripts and company guidelines

Requirements:

Excellent communication skills in English (additional languages are a plus)

Strong interpersonal and problem-solving skills

Basic computer knowledge

Ability to work in a fast-paced environment

Positive attitude and willingness to learn