Client Relationship Executive

Description:

🌟 We’re Hiring: Front Desk / Client Relations | ZOIME Polyclinic | Dubai, UAE

On behalf of ZOIME Polyclinic, a leading and rapidly growing Longevity & Wellness Clinic in Dubai, we are delighted to announce an exciting opportunity for a Front Desk Receptionist to join our team. This role is the heartbeat of our clinic—where first impressions are created, client relationships are nurtured, and exceptional service begins.

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✨ Key Responsibilities:

• Welcome patients and visitors with warmth, professionalism, and discretion.

• Manage appointment scheduling and coordinate the daily clinic calendar to ensure seamless patient flow.

• Handle patient inquiries via phone, email, and in person with efficiency and accuracy.

• Support administrative processes including patient registration, file management, and billing coordination.

• Collaborate closely with the medical and Longevity team to ensure a smooth and exceptional client journey.

• Uphold the clinic’s high standards of confidentiality, customer service, and DHA compliance at all times.

• Assist in patient follow-ups, treatment reminders, and feedback collection to maximize satisfaction.

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💎 Why This Role is Special:

At ZOIME Polyclinic, the Front Desk Receptionist is not just an administrative position—it’s a brand ambassador role. You will be the face and voice of our clinic, ensuring each client feels valued, cared for, and excited about their experience. Your presence will set the tone for excellence, elegance, and trust.

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✅ Requirements:

• Previous experience in a luxury clinic, spa, or hospitality front desk role preferred.

• Strong organizational skills with attention to detail.

• Excellent communication skills in English (Arabic is a plus).

• Proficiency in clinic management software and Microsoft Office.

• Positive attitude, professional appearance, and ability to thrive in a fast-paced environment.

• Compassionate, discreet, and customer-focused personality.