Collection Executive

Description:

Abacus Accounting LLC is seeking a dedicated and professional Collection Executive to join its expanding team in Al Ain. This opportunity is ideal for individuals who enjoy client interaction, relationship management, and coordinating with customers to ensure smooth business operations.

The successful candidate will play an important role in maintaining effective communication with clients, following up on outstanding payments, and supporting the company’s financial and administrative processes. Strong interpersonal skills and a customer-focused approach are essential for success in this role.

Joining Abacus Accounting LLC offers the opportunity to work within a growing organization specializing in accounting, VAT, corporate tax, and business services across the UAE. The company provides a professional environment that encourages career development and long-term growth.

Key Responsibilities:

• Follow up with clients regarding outstanding payments and account balances

• Maintain professional communication with customers through calls, emails, and meetings

• Coordinate with internal departments to resolve billing or payment-related issues

• Prepare collection reports and update customer payment records accurately

• Build positive client relationships while ensuring timely payment recovery

• Support administrative and business coordination activities as required

Requirements:

• Minimum 1 year of experience in collections, customer service, or a related role

• Strong verbal and written communication skills

• Fluency in English, Hindi, and Arabic is mandatory

• Valid UAE driving license required

• Ability to manage multiple client accounts and follow-up activities efficiently

• Professional attitude with excellent organizational and interpersonal skills

• Strong knowledge of:

• Customer communication and relationship management

• Collection and payment follow-up procedures

• Basic accounting and business administration practices

• Microsoft Office applications and record management