Commercial Sdr

Description:

OpenText has developed global Centres of Excellence for Sales Development to support best in class cloud software technology and solutions.

You will be joining a social, high performing team required to collaborate with peers to effectively attract and qualify prospects evaluating the purchase of OpenText solutions. The successful incumbent will be comfortable cold calling, cold emailing and engaging via social media and video. It is important that you have a strong understanding of B2B lead generation and business development.

If you are energetic, tech savvy, motivated and creative, this position will challenge and enhance your skillset. This is a quota carrying role for career minded individuals that offers a strong introduction and foundation for a future role in Sales, pre sales, solution consultancy or leadership within a global software organisation. You will receive best in class onboarding and continuous on the job coaching and personalised development to support your professional growth.

Strategic SDRs are responsible for partnering with their Client Executives to develop a territory strategy for discovering, nurturing and qualifying pipeline, and converting those leads to Sales qualified opportunities and revenue. Strategic SDRs are also responsible for working with their Sales and Solution Consultant teams to actively support and progress opportunities through the sales pipeline funnel.

Their prospecting activity is split between outbound, strategic sales driven prospecting, and following up inbound leads generated from prospect and customer engagement activated by Global campaigns and Regional Field Marketing. Success in this position is measured by qualified pipeline creation, pipeline acceleration and revenue, with activity based metrics in place to achieve this outcome.

Outbound prospecting

This role supports outbound activity including cold calling, emailing and social outreach into target accounts

Works alongside Account Executives to engage prospective customers and introduce OpenText solutions

Inbound lead development

Responsible for following up and qualifying inbound leads generated through campaigns and marketing activity

Builds understanding of customer needs and passes qualified opportunities to Account Executives

Opportunity progression

Supports early stage opportunities in partnership with Account Executives and Solution Consultants

Maintains engagement with prospects and helps move opportunities through initial stages

Prospecting activity

Builds customer relationships through consistent outreach activity across phone, email and social channels

Identifies contacts and maintains accurate data using Salesforce and research tools

All lead generation activity and progress is tracked and managed within Salesforce and Outreach using approved tools and processes. SDRs provide regular updates on activity and pipeline contribution.

Leads are qualified using defined criteria and aligned prospecting processes.

What It Takes To Excel

Ability to achieve activity and performance targets

Strong communication skills with the ability to engage and build rapport with prospects

Ability to work independently and as part of a team

Positive, proactive approach to prospecting and learning

Ability to adapt in a fast paced environment

Good organisational and time management skills

Goal oriented mindset with attention to detail

Willingness to learn and develop within a sales environment

Experience with CRM tools such as Salesforce is beneficial but not essential