Corporate Travel Consultant

 

Description:

Al Rais Travel, established in 1977, is a leading and trusted travel brand in the UAE, offering comprehensive travel solutions. The group has expanded into a large conglomerate with expertise in airline representation, travel, holidays, and cargo services. They serve as the General Sales Agent for prominent airlines and provide tailored travel packages for both business and leisure travelers. With a strong network of branches across the UAE, Al Rais Travel is recognized for its innovative and cost-effective services. Their partnerships with tourism boards and government entities further solidify their position as a local UAE company with a global presence.

 

Role Description

To manage the complete travel requirements of the corporate client, which involves

conducting research and collecting information on the destinations, flights & hotels

which suits the clientele.

To be first point of contact to provide travel details and up-selling of related product

and this within the guidelines of our company.

Essential Duties and Responsibilities

• Handling incoming travel request (booking tickets, hotels, transfer & etc) by email

& phone.

• Research various destinations and means of travel regarding fares, customs,

weather conditions & etc.

• Follow client’s process of ordering tickets/services.

• Follow process of seeking appropriate approval’s before offering services.

• Actively up-selling and cross selling of our various products

• Diagnose the client’s specifications and wishes and suggest suitable travel

packages

• To promote special IT & Corporate fares for all packages to maximize profits.

• To provide feedback on the daily operational processes and commercial relationship

with key personnel.

• To comply with company regulations while making the itinerary.

• To use only company approved suppliers/vendors.

 

Skills/Qualifications

IATA certificate

Other relevant supporting certificates related to leisure travel & auxiliary courses

Computer literate in MS Office & Windows

Planning, organizing, strategic thinking and analytical skills

Able to use GDS for flights booking, online hotels & rail booking systems for other

ground arrangement bookings.

 

Minimum of 3 years’ experience in travel or airline industry.