Customer Experience Senior Solution Sales Executive

 

Description:

The Solution Sales Executive (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer’s SAP footprint through renewal and expansion to support long term customer success.
 

  • Generate demand, manage pipeline, own full sales cycle, identify, qualify, propose, and close deals
  • Develop opportunity plans containing compelling solution value propositions
  • Conduct White Space analysis to identify growth opportunities
  • Work with wider account team on sales campaigns
  • Manage customer relationships at the solution area/buying center level
  • Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area
  • Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes
  • Stay informed about SAP’s competition and value drivers
  • Leverage SAP’s comprehensive team of experts and industry knowledge to effectively address customer needs
  • Collaborate with presales, delivery, alliances, and marketing
  • Build customer participation in relevant SAP communities, programs, and events
  • Facilitate collaboration with the partner ecosystem
     

Drive SAP Customer Experience growth in Saudi by leading sales of Commerce, Sales, Service, Marketing, and Customer Data Cloud solutions to large enterprises and government entities.

“Nice-to-Have” CX Domain Expertise
 

  • B2B/B2C commerce ( headless, composable, order management, etc..)
  • Customer Data Platforms and real‑time personalization
  • Marketing automation
  • Sales & Service Cloud, field service, AI‑driven support
  • Ability to highlighting ROI and differentiators
  • CX analytics (NPS, CSAT, CLTV)
     

What You Bring
 

  • Proven track record in business application software sales with overachievement of quota
  • 5 years + of experience in sales of business software/IT solutions
  • Deep understanding of the solution and solution innovations
  • Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations
  • Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders
  • Alignment with product/solution management teams and marketing organizations a plus
  • Demonstrated success with large transactions and challenging sales pursuits
  • Proven contractual and negotiation skills
  • Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions
  • Knowledge of financial, competitive, regulatory environment

Organization SAP
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category Customer Experience Senior Solution Sales Executive
Job Location Dubai,UAE
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Experienced Professional
Experience 5 Years
Posted at 2025-06-28 5:23 pm
Expires on 2025-09-26