Customer Service Assistant

Description:

We are currently seeking an enthusiastic and reliable Customer Service Assistant to provide support to our clients. On a daily basis, you will field calls and emails from customers, answering questions about our products or services, processing orders, and handling customer concerns or complaints.

Responsibilities

• Respond to customer calls and emails and answer questions about products and services.
• Process orders and ensure they are fulfilled.
• Handle customer complaints or concerns
• Log all contacts in our customer database system accurately.
• Perform general administrative tasks, such and copying and filing.

Requirements

• High school diploma or equivalent
• 1 + Years of experience in customer service or an administrative role.
• Outstanding phone and email etiquette
• Able to manage multiple accounts simultaneously.
• Note: Candidates Can Apply Only Inside UAE.