Customer Service Coordinator

Description:

Role Overview: Customer Service Coordinator — We are seeking an energetic and experienced customer service professional to join our team at Mall of the Emirates on a short-term contract with the possibility of extension. This position suits candidates who thrive in high-footfall retail environments or luxury hotel settings and can deliver excellent guest experiences under pressure.

Contract Details:
 

• Contract Duration: 3 months (extendable)
• Salary Package: AED 8000 plus work permit and medical insurance
• Joining: Immediate start required; candidates with sponsored visas valid for more than 6 months will be preferred

Key Requirements:.

• Experience: Minimum 2+ years in customer service within a reputed shopping centre or luxury hotel (GCC or international). At least 1+ year in the current role as Customer Service Coordinator.
• Language: Strong command of English (written and spoken) is mandatory; Arabic or another secondary language is advantageous.
• Technical Skills: Comfortable using Microsoft Office applications.
• Availability: UAE-based candidates who can join immediately will be prioritized

Why Apply: This is a hands-on role in a premier retail destination where you’ll handle guest enquiries, coordinate service delivery, and contribute to a polished customer experience team. If you meet the criteria and are available immediately, we’d love to review your application.