Customer Service Engineer

Description:

This is a full-time hybrid Customer Service Engineer role at ibTech Group in Dubai, with flexibility for remote work. The Customer Service Engineer will be responsible for field service, customer support, technical support, and troubleshooting tasks to ensure customer satisfaction and effective product maintenance.

Qualifications

• Customer Satisfaction and Customer Support skills
• Field Service and Technical Support skills
• Troubleshooting expertise
• Excellent problem-solving and communication skills
• Ability to work independently and in a team
• Experience in the technology or engineering industry
• Bachelor's degree in Engineering or related field