Customer Service Executive

Description:

Looking for a suitable candidate for the position of Customer Service Executive to be based in our Dubai office.

** Candidates who are ready to join immediately without notice period only need to apply.

• +2 yrs. of experience in customer service and operations in a reputed freight forwarding company in UAE.
• In-depth know-how about import /export /cross trade business by Sea freight & Air freight.
• On-job experience in international freight forwarding pricing and quotations.
• Capability to handle freight inquiries, quotations, and coordination with local and international clients.
• Experience in rate & and service negotiations with Shipping lines /airlines and overseas agents.
• Proficiency in handling MNC clients and execution of time-bound and critical sea/air shipments.
• Knowledge about customs procedures and port operations in UAE and GCC.