Customer Service Manager

Description:

Duties:

- Organize and follow structured way of clients orders' data keeping

- Coordination/ follow up with client's orders/queries:

- Enter and track client's profile in the database system

- Track client's order status, make sure all is correct

- Organize quick help for client's order if smth goes wrong

- Regular communication with clients

Requirements:

- Min 2 years of professional experience

- Very well-structured thinking and acting, self-disciplined

- Strongly client-focused

- Excellent communication skills, positive attitude

- Stress-resistance, ability for multi-tasking

- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

- Languages: English - advanced/ fluent, Arabic - advanced or native