Customer Service Representative

Description:

We’re excited to announce an opportunity to join Saudi German Clinics, one of the most reputable healthcare providers in the region. If you are passionate about patient care and delivering exceptional service, this role could be the perfect fit for you.

Key Responsibilities:

• Greet and assist patients with a welcoming and professional attitude.
• Manage appointment bookings, patient registrations, and inquiries efficiently.
• Work closely with doctors, nurses, and administrative teams to ensure smooth clinic operations.
• Handle patient concerns and feedback with empathy and professionalism.
• Maintain an organized front desk and provide accurate information to patients.

Preferred Skills and Attributes:

• Bachelor’s degree or diploma in Business Administration, Healthcare, or a related field.
• Previous experience in customer service, ideally within a healthcare environment.
• Strong communication and interpersonal skills.
• Proficiency in English; knowledge of Arabic is a plus.
• Friendly, energetic, and patient-centered personality.