Customer Service Specialist

Description:

About the Role:

• Manage end-to-end air & ocean freight operations across Middle East and global routes.
• Provide real-time, culturally attuned solutions for customer inquiries.
• Collaborate with international teams across 10+ countries.

Responsibilities:

• Manage end-to-end air & ocean freight operations across Middle East and global routes
• Provide real-time, culturally attuned solutions for customer inquiries
• Collaborate with international teams across 10+ countries

Qualifications:

• Experience in customer service within freight forwarding or logistics
• Professional English proficiency (written & verbal); Arabic or Chinese is a plu