Description:
Exciting Opportunity: Customer Services Executive at Automotive Garage in Dubai, UAE!
Join our team at Automotive Garage in Dubai, UAE, specializing in the Automotive, Construction, and Transportation industries.
Key Responsibilities:
- Engage with customers through phone calls, emails, and in-person visits to provide information, handle inquiries, and resolve complaints.
- Efficiently arrange and manage service appointments.
- Ensure timely and accurate service delivery by coordinating between customers and service departments.
- Maintain detailed records of customer interactions and provided services.
- Support in promoting additional services or products to enhance customer satisfaction and loyalty.
Qualifications:
- Graduation Required
- Familiarity with automotive systems and the ability to explain technical details to customers.
- Excellent verbal and written communication skills essential for effective interactions.
- Strong ability to identify and implement solutions for customer satisfaction.
- Efficiently manage multiple tasks with attention to detail.
- Minimum of 2 years sales experience, industry-specific background preferred.
- Proficient in communication, negotiation, and presentation.