Dance School Operations Assistant

Description:

As our Dance School Operations Assistant, you will be the first point of contact for parents, students, and visitors. You’ll play a key role in creating a professional and supportive studio environment by managing daily administrative tasks, ensuring smooth registration and billing processes, and delivering exceptional customer service.

This position blends reception, client relations, and operational support, making it ideal for someone who thrives in a dynamic environment, communicates well, and enjoys being part of a creative team. If you're detail-oriented, tech-savvy, and have a cheerful disposition, we want to meet you!

Key Responsibilities

• Greet and assist students and parents with professionalism and warmth
• Handle class registrations, schedule changes, and student inquiries
• Manage student records, billing, and payment tracking using QuickBooks
• Maintain Google Sheets, Docs, and shared databases for studio operations
• Coordinate costume distribution, concert tickets, and studio communications
• Monitor inventory of merchandise and front desk supplies
• Provide basic tech and admin support to studio staff and management
• Ensure the front desk and reception area remain tidy and welcoming

Requirements

• Minimum 2 years of experience in an administrative or customer-facing role
• Proficiency in QuickBooks or other accounting software
• Strong working knowledge of Google Workspace (Docs, Sheets, Gmail)
• Exceptional verbal and written communication skills
• Highly organized with the ability to multitask and manage time efficiently
• Friendly, professional demeanor and love for working with families and children
• Previous experience in a school, studio, or creative environment is a plus
• Must be fluent in English; Arabic is a bonus