Desktop Support Engineer

Description:

We are hiring for Desktop Support Engineer L2 in Dubai location.

Experience – 1-2 Years
Duration – 12 Months
Languages- English
Responsibilities:
Desktop/Laptop/Printer Troubleshooting
Usage of IT Tools & CRM *Training will be provided.
Ticketing raising and closing on system.
Escalate issues to CNoc for resolution.
Coordination with other IT Department for resolution
Basic Knowledge of Networking*(IP Address, PING, Traceroute etc..)
Proactive Resources
Email communication
Qualifications
Bachelor’s degree in computer science, Information Technology, or a related field.