Description:
Hiring Desktop Support Officer
Employment type: Full Time
Experience: 3 year
Qualification: Bachelor’s Degree is required
Location: Dubai, United Arab Emirates
Job Description
- Experience with Operating Systems – How to install, configure
- Knowledge of ITIL is a must
- Basic Application – How to tackle issues in Excel, PowerPoint, and Word?
- Experience in resolving issues related to Email/Teams/Outlook/Zoom
- Knowledge of Problem vs Service Request
- Knowledge of Incidents and Problem
- Experience related to Network/Hacking
- Hands-on experience with Windows/Linux/Mac OS environments
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of O365 Setup and Support
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- -Customer-oriented attitude
- BSc/BE/BTech/3 Years Diploma in Computer Science/IT or relevant field
- A UAE driving License is an added advantage.