Description:
Technical Support:
- Take an active role in setting up, operating, and maintaining audio, video, lighting equipment, and technical operations.
- Conduct daily checks, startup, closing procedures, preventive and corrective maintenance of AVL and Network systems around the park.
- Minimize downtime by performing preventive maintenance activities in accordance with manufacturer's requirements.
- Troubleshoot technical issues in real-time, ensuring minimal disruption to live show & events and the daily operation
- Alone or a part of a team you will support production teams, event sales teams to meet technical requirements and ensure smooth operations of shows and events and smooth running of the parks on a daily basis.
- Ensure that all corrective maintenance is performed effectively to prevent recurring issues.
- Attend briefings, training sessions, and development programs to promote personal growth.
Quality Assurance:
- Follow best practices for equipment setup, operation, and safety whilst following the business's safety requirements.
- Conduct quality checks as required by the Maintenance Management System to maintain high standards of maintenance and operation and report any issues in a timely fashion.
- Complete and submit all preventive and corrective maintenance checklists to Team Leaders by the designated deadline.
Reporting:
- Report any issues that occur in a time fashion to the shift supervisor.
- Report equipment faults, troubleshoot equipment and system faults.
Collaboration:
- Foster a collaborative and innovative environment within the Entertainment technical team, supporting and guiding each other along with new team members.
Qualifications, Experience And Skills
Education and Qualifications
Essential:
- High school diploma or equivalent.
Desirable:
- Technical training or certification in Audiovisual Technology, Electrical Engineering, Information Technology, Electronics Engineering or related field Highly preferred.
Years of Experience
Essential:
- Proven experience working with audio, video, lighting, and special effects equipment in a live entertainment or event production environment.
- Electrical, Electronics, IT and IT Network experience.
Desirable:
- Strong troubleshooting skills and the ability to quickly diagnose and resolve technical issues under pressure.
- Theater background
- Previously worked at theme park.