Event Operations Coordinator

Description:

We are an event management company specializing in creating memorable and fun-filled celebrations for children and families in Dubai. We focus on delivering seamless, enjoyable experiences through professional event planning and execution.

We are seeking an enthusiastic and organized Event Operations Coordinator to manage daily operations, coordinate bookings, and oversee events on the ground.

Key Responsibilities

• Manage inquiries, bookings, and customer follow-ups via phone, WhatsApp, and social media
• Plan, coordinate, and execute events smoothly
• Oversee event setup and takedown with decorators, vendors, and helpers
• Ensure smooth flow during events, handling timing, guests, and entertainment coordination
• Maintain inventory and supplies related to events and décor
• Upsell add-on services such as inflatables, mascots, party favors, etc.
• Provide excellent customer service before, during, and after events
• Prepare daily reports on bookings, expenses, and customer feedback

Requirements

• 2+ years experience in event coordination, kids’ activities, hospitality, or party planning
• Fluent English (spoken and written); additional languages a plus
• Excellent organizational and communication skills
• Comfortable interacting with parents and children
• Willingness to work weekends and flexible hours
• Energetic, proactive, and positive attitude
• UAE experience preferred but not mandatory