Front Office Executive

Description:

Emirates Hospital is seeking a dynamic and professional Receptionist / Front Office Executive to join our front-line team in Dubai. This role is ideal for individuals who excel in customer service, have a patient-first mindset, and can communicate effectively in a multicultural environment. As the first point of contact for patients and visitors, you will play a critical role in creating a welcoming and efficient experience.

Key Responsibilities:

• Greet and assist patients and visitors in a courteous and professional manner.

• Manage front desk operations including answering calls, scheduling appointments, and handling inquiries.

• Maintain a clean, organized reception area and uphold company standards.

• Provide administrative support to hospital staff as needed.

• Ensure smooth patient registration and accurate record-keeping.

Requirements:

• Bachelor’s Degree holder.

• 2 to 3 years of experience in customer service or healthcare, preferably in a hospital setting.

• Multilingual abilities are a strong advantage, with Arabic, Russian, or French preferred.

• Familiarity with hospital operations and healthcare protocols.

• Technologically proficient with a keen attention to detail.

• Strong interpersonal skills, problem-solving capabilities, and a compassionate attitude.