Front Office Executive

Description:

Elister Med is seeking a highly organized and dedicated Front Office Executive to join its healthcare team. This opportunity is ideal for candidates with UAE experience in a hospital or clinic environment who can efficiently manage front desk operations while providing excellent patient support.

The successful candidate will handle daily reception activities, coordinate patient interactions, maintain accurate records, and ensure a smooth experience for visitors and patients. The ideal applicant should have strong communication skills, attention to detail, and the ability to work effectively in a fast-paced healthcare setting.

Key Responsibilities:

• Manage front desk operations and provide professional assistance to patients and visitors.

• Handle patient appointments, inquiries, and administrative coordination.

• Maintain accurate patient records and documentation.

• Coordinate with medical staff to ensure smooth clinic operations.

• Provide excellent customer service and support patient needs.

• Manage calls, emails, and general front office communication.

• Ensure confidentiality of patient information and follow healthcare procedures.

Requirements:

• Minimum 1 year of UAE experience in a hospital or clinic environment.

• Previous experience in front office, reception, or healthcare administration roles.

• Strong interpersonal and communication skills.

• Excellent organizational skills with attention to detail.

• Ability to work in a fast-paced healthcare environment.

• Strong knowledge of:

• Front Desk Operations

• Patient Care Coordination

• Appointment Management

• Medical Administration

• Customer Service

• Record Management