Front Office Receptionist

Description:

A reputed company based in Bur Dubai is actively seeking a Front Office Receptionist to join their administrative team. This position is ideal for a professional who possesses excellent communication skills, a client-focused approach, and experience in handling front desk operations, particularly within a healthcare or insurance-driven environment.

As the face of the organization, the receptionist will be responsible for creating a welcoming and efficient first impression, managing incoming inquiries, and providing administrative support to ensure smooth daily operations.

Key Responsibilities:

• Greet and assist visitors, patients, and clients professionally and courteously

• Manage phone calls, emails, and walk-in inquiries efficiently

• Handle front desk operations including scheduling, document verification, and data entry

• Support the team with administrative tasks and coordination

• Maintain confidentiality and professionalism in all communications

• Assist in insurance-related tasks including checking approval statuses and documentation processing

Required Criteria:

• Fluency in Hindi and English (both spoken and written) is essential

• Bachelor’s Degree is required

• Must have 2–3 years of relevant experience in a front desk or receptionist role

• Knowledge of insurance approvals and processes will be a strong advantage

• Should be available to join immediately

• Excellent interpersonal skills and a customer-service mindset