Front Office Team Leader

Description:

Hiring Front Office Team Leader – Arabic / Russian Speaker

About Us

Jannah Hotels & Resorts is a collection of halal, affordable luxury hotels and hotel apartments in the UAE. Our brand is built on the values of balance, guest satisfaction, ambassadorship, and goodness. With a strong focus on innovation and exceptional service, we have become a preferred hospitality brand in the region.

Role Overview:

We are looking for a Front Office Team Leader – Arabic / Russian Speaker (Female Preferred) to join our team in Abu Dhabi, UAE. This is a full-time, on-site role responsible for leading front office operations, ensuring a seamless guest experience, and motivating the front office team to deliver exceptional hospitality.

Key Responsibilities

• Oversee day-to-day front office operations and ensure smooth check-in/out processes
• Deliver outstanding guest service and handle guest concerns professionally
• Lead, train, and motivate the front office team to maintain high service standards
• Collaborate with other departments to enhance the overall guest experience
• Assist in sales initiatives and project management within the Front Office department

Requirements

• Fluent in Arabic & English (spoken & written)
• Minimum 2 years of experience in a similar role within the hospitality industry
• Strong leadership and team management skills
• Excellent communication and customer service abilities
• Ability to work efficiently under pressure in a fast-paced environment

Why Join Us?

• Be part of a renowned luxury hospitality brand in Abu Dhabi, UAE
• Work in a dynamic and rewarding environment
• Opportunities for career growth and professional development