Full Stack Engineer

Description:

These are not contractor roles. We are hiring two full-time Full Stack Developers based in Dubai who will work directly on the Amira platform, build region-specific features, contribute to our Arabic-language deployment quality, and serve as the in-region engineering interface to our largest local customers.

You will report disciplinarily to the Co-CEO Middle East for day-to-day work prioritisation. You will report technically to the Co-Founder and CTO in Germany for architectural standards, code review, and technical career growth — joining a senior engineering team building one of Europe's most established conversational AI platforms.

What You Will Own

• Region-specific feature development on the Amira platform — GCC-specific integrations (regional CRMs, telephony providers, payment systems, government APIs), and feature work driven by local enterprise customer requirements.

• In-region production support — same-time-zone incident response, deployment monitoring, and customer-facing technical support for Tier-1 UAE accounts where remote German support has time-zone friction.

• Customer-side technical work — bespoke integration builds for major UAE deployments, occasionally on-site at customer offices for kickoff and complex deployment phases.

• Code quality and review — you contribute to the same codebase as the German engineering team, follow the same architectural standards, and your work goes through the same code review.

• Arabic-deployment quality assurance — working with the German team and our Workflow Engineers, you ensure Arabic STT/TTS quality, dialect handling, and culturally appropriate conversational design.

• Technical pre-sales support — supporting the Vertical Sales team on technical evaluations, security questionnaires, and proof-of-concept builds.

What You Bring (Must-Haves)

•       Five or more years of professional full-stack software development experience, with at least two in production-grade systems (not just prototypes or internal tools).

•       Strong proficiency in modern backend stacks — Node.js, Python (FastAPI / Django), or Go preferred — and modern frontend frameworks (React, Vue).

•       Solid database fluency — PostgreSQL or MySQL primary, plus practical experience with at least one NoSQL store and one message-queue system (Redis, RabbitMQ, Kafka).

•       Comfortable with cloud infrastructure on AWS or Azure — deployments, CI/CD, monitoring, basic infrastructure-as-code.

•       API design and integration experience — REST and GraphQL, webhook patterns, third-party API consumption.

•       Strong written and spoken English — code review, documentation, and architectural discussion happen in English with our German team.

•       Self-direction in a remote-first engineering culture — you can work productively without daily in-person supervision and you communicate proactively.

•       Right to live and work in the UAE, or willingness to be sponsored under our visa.

What's a Plus

•       Arabic — significantly accelerates work on Arabic-language deployments and customer communication.

•       German — accelerates work with our Germany engineering team.

•       Direct experience with conversational AI platforms (Cognigy, Parloa, Voiceflow), CCaaS systems, or telephony engineering (SIP, RTP, WebRTC).

•       LLM application development experience — RAG pipelines, prompt engineering, vector databases, embedding stores.

•       Speech technology experience — STT/TTS integration, voice-quality measurement (MOS), latency optimisation.

•       Open-source contributions — visible GitHub track record.

•       Bachelor's or Master's degree in Computer Science, Software Engineering, or related field — not strictly required, but valued.