Guest Experience Host

Description:

Discover a career fuelled by possibility at Accor Vacation Club. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our team at Ras Al-Khaimah as a Guest Experience Host & Face-to-Face Lead Generator today!

How You'll Shine
 

• Greeting and registering of owners and guests
• Providing information on local area attractions
• Completion of all department-related paperwork
• Using all communication equipment, including telephones, facsimiles and computers
• Assist in the tour generation process to ensure that prospects meet the Company’s tour qualification specifications
• Meet guests face to face and generate sales appointments for our sales centres located at our amazing resorts and via livestream
• Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
• Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check-in process
• Clearly articulate the benefit of travelling within Travel & Leisure's community
• Meet targets and KPI's as set by the business
• This role requires you to be available for weekend and public holiday shifts.
   

How You'll Be Rewarded

Build your career with a value-driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
 

• Professional development funding
• Discounted hotel stays across Australia, Fiji, and New Zealand
• Great career development opportunities