Guest Relations Executive

Description:

Conrad Abu Dhabi Etihad Towers is seeking passionate and service-driven hospitality professionals to join its Food & Beverage team. This opportunity is ideal for individuals who enjoy creating memorable guest experiences and want to build their careers with a world-class luxury hotel brand.

The successful candidates will deliver exceptional service, support daily food and beverage operations, and ensure guests receive a premium hospitality experience. Applicants with a positive attitude, strong communication skills, and a passion for luxury hospitality are encouraged to apply.

Key Responsibilities:

• Welcome guests warmly and provide exceptional service throughout their dining experience.

• Assist guests with menu selections, requests, and inquiries in a professional manner.

• Deliver food and beverage services according to luxury hospitality standards.

• Maintain a clean, organized, and welcoming dining environment.

• Coordinate with kitchen and service teams to ensure smooth operations.

• Handle guest feedback and requests while ensuring high satisfaction levels.

• Support daily Food & Beverage operations and maintain company service standards.

Requirements:

• Previous experience in guest relations, waiting service, or luxury hospitality is preferred.

• Excellent communication and interpersonal skills.

• Positive attitude with a strong commitment to customer service.

• Ability to work effectively in a fast-paced hospitality environment.

• Professional appearance and strong guest-focused approach.

• Willingness to learn and grow within a luxury hotel environment.

• Strong knowledge of:

• Guest service and luxury hospitality standards.

• Food and beverage service operations.

• Guest communication and customer experience management.