Guest Relations Officer



PLEASE READ THE ADVERT AND APPLY IF TERMS AND REMUNERATION ARE AGREEABLE! Raine & Horne, Dubai is a progressive and successful vacation rental agency handling all facets of short term rentals. Due to continued expansion we are currently seeking a Guest Relations Officer for our Ras Al Khaimah operations. with a sincere passion to succeed and for customer service in general.

Duties & Responsibilities

  • Handling reservation enquiries and bookings
  • Guest Check In / Out
  • Able to work under pressure and rotating weekend roster
  • Excellent guest relation skills and solution focused
  • Good communication and interpersonal skills
  • Ability to work in a team
  • Resolve guests complaints
  • General administrative duties
  • Excellent verbal and written communication skills and an ability to communicate well at all levels.
  • UAE Driver’s License and personal car


The successful applicant will need take a professional approach to customer service and thrive on going above and beyond to ensure guests have a memorable stay. You come from a guest relations background, ideally within the hotel sector, and your attention to detail and ability to multi-task will see you thrive in this role. Personal car and valid UAE driving license required.


  • Salary : AED 4500 - 5000
  • Modern office and systems
  • Friendly working environment
  • Career development & progression opportunities

Organization Raine & Horne Dubai
Industry Hotels / Restaurant Jobs
Occupational Category Guest Relations Officer
Job Location Ras Al Khaimah,UAE
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Salary 4500 - 5000 | AED
Experience 2 Years
Posted at 2022-01-17 1:27 pm
Expires on 2023-10-23