Guest Service Agent



We are looking for Guest Service Agent to join us at Copthorne Hotel Dubai!

Only those who are locally available in U.A.E will be considered


  • Offer consistently professional, friendly, warm and engaging service
  • Sell rooms to walk in guest and be responsible for all proactive and day to day facilities issues
  • Undertaking front desk service duties such as administering, check in and check outs,
  • Assigining rooms and taking care of administrative duties
  • Responsible for Cash inventories, cashing  cheques, and bills for exchange in foreign currency for hotel guest in accordance with credit policy
  • Coordianting with bell service and staff management
  • Acting as a central source of information for guest during their stay, including general and unique request
  • Resolving problems and dealing with conflict or tension with disappointed guest
  • Demonstrate a complete understanding of hotel policies and procedure and service standard
  • Have  full knowledge of hotel facilities and events
  • The Candidate should have
  • Exceptional interpersonal skills
  • At least 1 to 2 years of the same working experience conflict resolution experience
  • High school diploma or GED
  • Good communication skills, positive attitude and excellent grooming standards
  • Ready to join immediately

Organization Copthorne Hotel
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category Guest Service Agent
Job Location Dubai,UAE
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Salary 4000 - 7000 | AED
Experience 2 Years
Posted at 2022-12-02 3:28 am
Expires on 2023-03-02