Description:
We are seeking a driven and customer-focused Inside Sales Executive to represent our elevator showroom at Capital Mall, Musaffah. The successful candidate will welcome visitors, explain product features and technical specifications in a clear and professional manner, and manage the sales process from first inquiry through order confirmation. This role calls for excellent interpersonal skills, solid product knowledge, and a commitment to delivering outstanding customer service.
Key Responsibilities
- Greet and assist walk-in customers at the showroom; build rapport and identify their requirements.
- Recommend elevator models, cabin finishes, and technical options that best match customer needs.
- Deliver product demonstrations and supply brochures, technical details, and pricing.
- Prepare clear and competitive quotations, proposals, and product comparisons for customers.
- Follow up leads, inquiries, and outstanding quotations to drive conversions and close sales.
- Communicate technical specifications, safety features, capacities, and customization choices in simple, customer-friendly terms.
- Keep up to date with product launches, design improvements, and industry standards; liaise with technical teams to confirm details.
- Maintain accurate customer records, inquiry logs, and periodic sales reports.
- Coordinate with back-office, engineering, and installation teams to ensure smooth order processing.
- Assist in creating showroom presentations and arranging product displays to enhance the customer experience.
- Ensure the showroom remains tidy, well-organized, and visually appealing; manage samples, catalogs, and promotional materials.
- Report inventory needs and material requirements to management.
- Handle customer inquiries and basic after-sales issues, maintaining strong follow-up and relationship management.
Qualifications & Skills
- Bachelor’s degree in Business, Marketing, Engineering, or a related discipline is preferred.
- 1–3 years’ experience in inside or showroom sales; prior exposure to elevators, construction, or building materials is an advantage.
- Excellent communication, presentation, and interpersonal skills.
- Ability to translate technical details into clear, customer-facing explanations.
- Proficiency with MS Office (Excel, Word, PowerPoint).
- Customer-oriented mindset with strong organizational and follow-up abilities.
Key Competencies
- Sales-driven and target-oriented approach.
- Professional appearance and clear communication.
- Strong attention to detail.
- Practical problem-solving skills.
- Ability to collaborate effectively within a team.
Work Schedule
- Based at Capital Mall showroom (Musaffah, Abu Dhabi).
- Date of Joining: December 10, 2025.
- Full-time.
- Visa and transportation provided.