Description:
We are looking for an Invoicing & Receivables Supervisor to take ownership of the end-to-end billing and accounts receivable cycle. This role is critical in ensuring accuracy, compliance, and efficiency in invoicing, collections, reconciliations, and customer communication.
Key Responsibilities
- Manage the full billing cycle: tax treatment, invoice/credit note issuance, and e-invoicing portal submissions.
- Validate customer master data and ensure invoice accuracy.
- Oversee daily cash application: posting receipts, matching remittances, resolving short-pays/chargebacks/FX differences.
- Drive collections & dunning processes: aging follow-ups, call/email cadence, escalations.
- Handle disputes: log, investigate with Ops/Sales, secure resolutions, and close within SLA.
- Coordinate credit holds/releases with Finance/Credit.
- Prepare reconciliations, monthly statements, and support month-end close (accruals, deferrals, bad-debt provisions, write-offs).
- Ensure VAT/tax compliance, proper documentation, and audit readiness.
Required Skills & Experience
- Strong client communication & negotiation skills (professional updates, persuasive dispute resolution, confident escalation).
- Cross-functional collaboration with Finance, Sales, and Operations.
- Analytical problem-solving with AR aging, trend analysis, and reporting.
- Proficiency in Excel (pivots, lookups), Power Query/BI basics, and ERP/TMS systems.
- Knowledge of VAT rules, e-invoicing/EDI portals, credit control, payments, and FX basics.
- Structured approach to prioritization, documentation, and audit compliance.